Privacy Policy | Collective Shift Inc.

Privacy Policy, Collective Shift Inc.

Effective date: October 13, 2026 Last updated: October 13, 2026

COLLECTIVE SHIFT INC. ("Collective Shift Inc.," "we," "us," or "our") is a Delaware corporation that provides cryptocurrency and blockchain education, coaching, and an online learning community. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our websites (including collectiveshift.io and collectiveshift.us), complete our application or enrollment forms, attend coaching or consultation calls, use our member platform, or participate in our SMS program (together, the "Services").

By using the Services, you acknowledge this Privacy Policy. If you do not agree, please do not use the Services.

1. Information We Collect

Information you provide to us

  • Identifiers and contact information: name, email address, mobile phone number, mailing address.

  • Application and enrollment information: answers you give on application forms (for example, familiarity with digital assets, learning goals, and general financial-situation ranges used to recommend a suitable program), and booking details for consultation calls.

  • Account information: username, password, membership tier, course progress, and preferences.

  • Payment information: billing name, address, and payment details. Payments are handled by third-party payment processors; we do not store full payment card numbers.

  • Communications: emails, chat and support messages, community posts, survey responses, and recordings of coaching or consultation calls (with notice, and consent where required by law).

  • Mobile/SMS information: your mobile number; the date, time, source, and method of your SMS opt-in; the consent language you agreed to; and your opt-out (STOP) and help (HELP) requests.

Information collected automatically

  • Device and usage information: IP address, browser type, operating system, device identifiers, referring URLs, pages viewed, links clicked, and dates/times of access.

  • Cookies and similar technologies: see Section 7.

Information from third parties - Scheduling, payment, form, and CRM providers that process information on our behalf, and publicly available sources.

We do not knowingly collect sensitive personal information (such as Social Security numbers, government ID numbers, or precise geolocation) through the Services.

2. How We Use Information

We use personal information to:

  1. Provide, operate, and maintain the Services, including reviewing applications, enrolling students, scheduling sessions, and granting platform access;

  2. Send transactional communications, such as application and enrollment confirmations, session and schedule reminders, schedule changes, support follow-ups, and account/access notices;

  3. Respond to inquiries and provide customer support;

  4. Process payments, prevent fraud, and secure the Services;

  5. Analyze and improve our content, programs, and website;

  6. Send email newsletters or updates only where you have chosen to receive them (you can unsubscribe at any time). We do not use SMS for marketing;

  7. Comply with legal obligations, resolve disputes, and enforce our Terms of Service.

Note that under some legislations, we may be allowed to process information until you object to such processing (by opting out), without having to rely on consent or any other of the following legal bases below. In any case, we will be happy to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Information is a statutory or contractual requirement, or a requirement necessary to enter into a contract. You further understand that this is a soft pull and will not harm your credit in any way whatsoever.

3. SMS / Text Messaging Program

  • Opt-in: You may opt in to receive text messages from Collective Shift Inc. by checking the optional, unchecked SMS consent box on our application or enrollment forms. Consent to receive text messages is not a condition of purchase or of using the Services.

  • Program type: Transactional and account-related messages only, application and enrollment confirmations, session and schedule reminders, schedule changes, support follow-ups, and account/access issues. We do not send marketing or promotional messages, trading signals, token or coin promotions, or investment solicitations by SMS.

  • Message frequency: Message frequency varies based on your account activity.

  • Cost: Message and data rates may apply, according to your mobile plan.

  • Opt-out: Reply STOP (or UNSUBSCRIBE, CANCEL, END, QUIT) at any time. You will receive one final confirmation message, and no further messages will be sent unless you opt in again.

  • Help: Reply HELP for assistance, or contact us at [email protected].

  • Carriers: Mobile carriers are not liable for delayed or undelivered messages.

4. How We Share Information

We do not sell or rent your personal information, and we do not "share" it for cross-context behavioral advertising. We disclose personal information only as follows:

  • Service providers: vendors that perform services on our behalf, such as website hosting, payment processing, form and scheduling tools, CRM and email platforms, SMS delivery platforms and their carrier partners, and customer support tools. They are contractually required to protect the information and use it only to provide services to us.

  • Legal and safety: to comply with law, regulation, subpoena, or court order; to protect the rights, property, or safety of Collective Shift Inc., our users, or others; and to detect or prevent fraud or security issues.

  • Business transfers: in connection with a merger, acquisition, financing, reorganization, or sale of assets, subject to this Privacy Policy.

  • With your consent: where you direct us to share information.

Mobile information will not be shared

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except with service providers (such as our SMS messaging platform and wireless carriers) strictly as needed to deliver the text messages you have requested. All categories of sharing described above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this Policy, for example, for the duration of your membership and for a reasonable period afterward for record-keeping, tax, legal, and dispute-resolution purposes. SMS consent and opt-out records are retained for as long as needed to honor your preferences and demonstrate compliance with applicable law (generally at least four years). When information is no longer needed, we delete or de-identify it.

6. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information, including encryption in transit (TLS/SSL), access controls, and vendor security reviews. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If we become aware of a security incident affecting your personal information, we will notify you as required by law.

7. Cookies and Tracking Technologies

We and our service providers use cookies, pixels, and similar technologies to keep the website working, remember your preferences, measure performance, and understand how the Services are used. You can block or delete cookies through your browser settings; some features may not work without them. Our websites currently do not respond to "Do Not Track" signals; where required by law, we honor Global Privacy Control (GPC) signals as a valid opt-out request.

8. Your Privacy Rights

All users. You may update your account information at any time, unsubscribe from emails using the link in any email, and opt out of SMS by replying STOP.

U.S. state privacy rights. Depending on where you live (including California, Colorado, Connecticut, Virginia, Utah, Texas, Oregon, and other states with comprehensive privacy laws), you may have the right to:

  • Know/access the categories and specific pieces of personal information we hold about you, and how we use and disclose it;

  • Correct inaccurate personal information;

  • Delete personal information, subject to legal exceptions;

  • Portability, receive a copy of your information in a usable format;

  • Opt out of the sale of personal information, "sharing" for targeted advertising, and profiling (we do not sell or share personal information for these purposes);

  • Limit the use of sensitive personal information (we do not collect it for inferring characteristics);

  • Appeal a decision we make about your request;

  • Non-discrimination, we will not discriminate against you for exercising your rights.

California (CCPA/CPRA) disclosures. In the past 12 months we have collected the following categories of personal information: identifiers; customer records (name, contact, and payment information); commercial information (purchases and membership history); internet or network activity; audio recordings (call recordings); and inferences drawn from application answers to recommend a program. We collect these from you, your devices, and our service providers, for the business purposes described in Section 2, and disclose them only to the categories of recipients in Section 4. We have not sold or shared personal information, and we do not knowingly sell or share the information of consumers under 16.

How to submit a request. Email [email protected]. We will verify your identity by matching information you provide with our records. You may use an authorized agent with signed written permission. We respond within the timeframe required by law (generally 45 days). To appeal a decision, reply to our response with "Appeal" in the subject line; if your appeal is denied, you may contact your state attorney general.

Nevada residents. We do not sell covered information as defined under Nevada law.

9. Children's Privacy

The Services are intended for adults 18 and older. We do not knowingly collect personal information from children under 13 (or under 18 without parental consent). If we learn we have collected such information, we will delete it. Contact [email protected] if you believe a child has provided us information.

10. International Users and Data Transfers

Collective Shift Inc. is based in the United States, and personal information is processed and stored in the United States and other countries where our service providers operate. These countries may have data protection laws different from those in your country. Where required, we use appropriate safeguards (such as standard contractual clauses) for international transfers. By using the Services, you understand your information will be transferred to and processed in the United States.

11. Third-Party Links and Services

The Services may link to or integrate third-party websites and tools (for example, scheduling or payment pages). We are not responsible for their privacy practices; please review their policies.

12. Not Financial Advice

Information you provide is used to recommend appropriate educational programs. Collective Shift Inc. does not provide personalized financial, investment, legal, or tax advice.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version with a new "Last updated" date and, for material changes, provide additional notice (such as by email or a notice on our website) before the change takes effect.

14. Contact Us

Collective Shift Inc. Attn: Privacy 838 Walker Rd, Suite 21-2 Dover, DE 19904 Email: [email protected]